Our freephone support lines are open:
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Monday to Thursday: 9:00am – 4:30pm
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Friday: 9:00am – 12:00pm
If you prefer to email in the first instance, then we will aim to respond within two working days to arrange a telephone call.
The Wellbeing Line continues to support staff working in health and care across Gloucestershire through the direct access helpline – 0300 421 7500.
We also have a call back option, enabling people to ‘Request A Call’ back without a set appointment time, and The Wellbeing Line will contact them at our earliest availability within two working days.
You can now ‘Book A Call’ with the Wellbeing Line at a time that works for you.
The Wellbeing Line | Selfcare is not selfish
The Wellbeing Line unlocking confidential mental health and wellbeing support for anyone working in health and social care in Gloucestershire
Prefer us to call you?
You can ask for a call back any day of the week. We’ll try to call you within two working days. Just click the ‘Request a Call’ button below and send us your details.
Want to book a call?
You can book an appointment for a call at a time that suits you during our opening times. Just click the ‘Book a Call’ button below and pick a time that works best for you.
The Wellbeing Line is not an emergency service – if there is an immediate danger to life, please dial 999 or go to your nearest Accident & Emergency Department. If you are in crisis and need immediate support and guidance you can contact the Gloucestershire Crisis Team by dialing 111 from any phone and selecting the appropriate option when prompted. If you need to talk to someone urgently about your mental health, at any time of day or night, then you can call the Samaritans (FREE) on 116 123. If you need help, but it is not urgent or an emergency, then you can contact the NHS directly by calling 111.
If you are an International Medical Graduate GP Trainee enquiring about the Social Prescribing offer, your email will be passed on to the Social Prescribing team who will respond to your enquiry within 7 days.