Our freephone support lines are open between 9am to 4.30pm, Monday – Thursday and between 9am to 12pm on Friday.
We are, however, able to facilitate calls outside of those hours by prior arrangement.
If you prefer to email in the first instance, then we will aim to respond within two working days to arrange a telephone call.
Prefer us to call you? You can contact The Wellbeing Line on any day of the week to request a call back and we will aim to get back to you within two working days. Click the ‘Request A Call’ button below to send us your details.
Please note that The Wellbeing Line is not an emergency service – if you need to talk to someone urgently about your mental health, at any time of day or night, then you can call the Samaritans (FREE) on 116 123 or contact the Gloucestershire Crisis Team (24/7) on 0800 169 0398. If you need help but are not in a crisis, you can contact the NHS by dialling 111 from any phone. If there is an immediate danger to life, please dial 999 or go to your nearest Accident & Emergency Department.